Returns & Exchanges
At kibhous.life, we want you to love your home essentials; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All products must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our support team at support@kibhous.life with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Carefully pack the items in their original boxes, ensuring all hardware, manuals, and protective materials are included to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.